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Product Commissioning

Product commissioning includes the process of setting up, testing and fine-tuning newly installed equipment or systems to ensure they function as intended. It typically involves the following steps:

Installation: The equipment is installed according to manufacturer specifications and engineering plans.
Functional Testing: Each component and subsystem is thoroughly tested to ensure they work correctly.
Integration: If the equipment is part of a larger system, it's integrated and tested within that system.
Performance Calibration: The equipment is calibrated to meet performance specifications and regulatory standards.
Safety Checks: Safety features and mechanisms are thoroughly examined to ensure they are functioning correctly.
Documentation: Comprehensive documentation, including test reports and operational manuals, is created to guide users.

Site Commissioning

Site commissioning is a comprehensive process that ensures newly installed or upgraded systems operate effectively and efficiently at their intended location.

Here's a breakdown of the key activities involved in site commissioning:
FAT (Factory Acceptance Test): This initial step involves testing the equipment or system at the factory to verify that it meets design and performance specifications before shipping to the site.
SAT (Site Acceptance Test): After the equipment arrives at the site, it undergoes another round of testing to confirm that it functions correctly within the local environment.
Cable Laying and Termination: Proper installation of electrical and control cables, including termination, to establish the necessary connections.
Installation of Electrical and Control Panels: Mounting and connecting electrical and control panels as per design and safety guidelines.
Cold Commissioning:The system is powered up and tested without the actual production processes, ensuring that all components function as expected.
Hot Commissioning:This phase involves running the system with actual production processes to validate its performance and identify and resolve any issues that may arise.
Performance Test: A series of tests to ensure that the system meets specified performance criteria, including efficiency, accuracy, and reliability.

System Upgradation:If required, any necessary upgrades or modifications to the system are implemented to optimize its performance.
Project Handover Activity:Formal handover of the fully commissioned system to the client, including documentation, training, and necessary support for ongoing operations.

Site commissioning is a critical process to ensure that industrial systems, plants, and equipment are fully operational, safe, and compliant with standards before they become an integral part of the production process. It helps minimize the risk of failures and ensures that the system meets performance expectations.

After Sales Services

After-sales service is a crucial component of ensuring customer satisfaction and the optimal performance of products and systems.

Here's a summary of the services offered under after-sales support by HEI:
Installation and Commissioning:Expert installation and commissioning to set up equipment or systems correctly.
On-Site/Remote Support: Quick and efficient support either on-site or remotely to address technical issues and inquiries.
Warranty Support:Assistance to uphold product warranties, ensuring that covered issues are resolved.
Standard Spare Parts:Availability of standard spare parts for quick replacements when needed.
Preventive Maintenance Kits:Scheduled maintenance kits to prevent potential issues and extend the product lifespan.
Troubleshooting and Repairs:Prompt identification and resolution of faults and issues to minimize downtime.
Inspection and Maintenance:Periodic inspection and maintenance services to ensure continuous performance and safety.
Customized Service Contracts:Tailored service contracts to meet specific customer requirements, providing flexibility and personalized support.

Maintenance Contracts:Comprehensive contracts for regular maintenance, helping to keep equipment in optimal condition.
Drive Care Contract: Specialized contracts for drive systems, ensuring their reliability and efficiency.
Extended Warranty:Options for extending product warranties to provide long-term protection and peace of mind.

HEI's after-sales service offerings are designed to provide comprehensive support, from installation and warranty coverage to maintenance, troubleshooting, and customization, ensuring that their customers' needs are met efficiently and effectively.

SOFTWARE DEVELOPMENT

HEI specializes in software development for industrial automation, offering the following services:

PLC Programming:Proficient

in programming a range of PLC platforms, including ABB (AC500, AC500 Eco, and AC300) and Mitsubishi, to create control logic for various industrial applications.
HMI Programming:Skilled in HMI programming for ABB and Mitsubishi platforms, ensuring the design and implementation of user-friendly interfaces for seamless human-machine interaction.
SCADA Software Development:Expertise in developing SCADA software using ABB (Zenon) system to provide comprehensive monitoring and control capabilities for industrial processes.
VFD Programming: Proficiency in programming Variable Frequency Drives (VFDs) from ABB and Mitsubishi to control the speed and torque of electric motors, optimizing energy consumption and system performance.

HEI's software development services are tailored to industrial automation needs, facilitating efficient and reliable operation across various industrial applications.

Repairing Services (In-House/On-Site)

HEI offers a comprehensive range of repair services for various electrical and electronic components and systems, both in-house and on-site.

Here's a summary of our repair services and the benefits we provide:
Services Offering:

In-House AC, DC, and Servo Drives Repairing:Skilled repair of AC, DC, and Servo drives within our facility.
In-House UPS and SMPS Repairing:Expert repair services for Uninterruptible Power Supplies (UPS) and Switch Mode Power Supplies (SMPS).
In-House PLC Modules and HMI Repairing:Comprehensive repair of Programmable Logic Controller (PLC) modules and Human Machine Interface (HMI) devices.
In-House ACB (Air Circuit Breaker) and VCB (Vacuum Circuit Breaker) Repairing:Specialized repair services for air and vacuum circuit breakers.
In-House Drive's PCB Repairing:Repair and maintenance of Printed Circuit Boards (PCBs) within drives.
On-Site Repairing Services:Convenient on-site repair services for minimizing downtime and disruptions.

Benefits:

Reduction in Downtime:Quick and efficient repairs help reduce operational downtime, ensuring minimal disruption to your processes.
Cost-Effective:Repairing components is often more cost-effective than purchasing new products, helping to optimize maintenance budgets
Warranty After Repair: Assurance of product performance through warranty coverage following the repair.
Easy Installation: Repaired components are easy to reinstall, resuming normal operations without hassle.

HEI's repair services are designed to minimize disruptions, reduce costs, and extend the lifespan of critical electrical and electronic equipment, ensuring the smooth and cost-efficient operation of industrial systems.